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How the travel industry is using blockchain for credible sustainability claims

Travel has a verification problem, not an intent problem. Distributed ledgers help with provenance and double-counting, and not much else.

  • 21 October 2025
  • 8 min read
Rahul DesaiProduct, Climate Technology

Travel is an unusually difficult sector to decarbonize and an unusually easy one to make claims about. Aviation and accommodation emissions are largely structural in the near term, which means offsetting plays a bigger role than it does in most industries. That in turn makes verification the central problem — and it is a verification problem that blockchain is genuinely, if narrowly, suited to.

It is worth being sceptical here. A great deal of blockchain-for-sustainability messaging is marketing. But there are two specific failure modes in travel offsetting where a shared ledger is a real improvement over the status quo.

Problem one: the same credit sold twice

When an airline, an online travel agent and a hotel all offer offsetting at the point of booking for overlapping portions of the same trip, there is no shared record confirming which tonnes have already been retired. The traveller may pay three times for the same mitigation, and each party can honestly believe its own claim is sound.

A shared, append-only record of retirements — with serial numbers visible to every participant — removes the ambiguity. It does not require anyone to trust a competitor, which is precisely why a distributed ledger is a better fit here than a single operator database.

Problem two: provenance the traveller cannot check

The typical offsetting confirmation email says a contribution supported reforestation. It rarely names the project, the registry, the vintage or the serial. The traveller has no way to verify anything, and neither does a journalist or regulator asking questions later.

  • Which project received the funds, identified specifically rather than by category
  • Which registry issued the credit and under which methodology
  • The vintage year, which materially affects credit quality
  • The retirement serial number, so the claim can be independently confirmed
  • What proportion of the payment reached the project rather than intermediaries

Tokenised retirement records make each of those fields queryable by the end customer. That is a modest technical achievement and a significant trust one.

What blockchain does not fix

This is the part usually left out. A ledger records what it is told. It cannot assess whether a project was additional, whether its baseline was inflated, or whether the trees are still standing.

Tokenising a low-quality credit produces a low-quality token with excellent provenance. The ledger makes fraud traceable, not impossible.

Credit quality still depends on methodology rigour, validation by a competent third party and ongoing monitoring. Those are institutional problems. Anyone claiming a chain solves them is overselling.

Where this is actually being used

The deployments we see working share a common shape: the ledger handles provenance and settlement, while conventional registries and verification bodies continue to handle quality.

  • Airlines issuing per-booking retirement records the passenger can verify independently
  • Hotel groups reporting property-level intensity against a tamper-evident baseline
  • Booking platforms surfacing project-level detail rather than a generic offsetting toggle
  • Corporate travel programmes reconciling retirements across multiple suppliers without a central intermediary

The reduction hierarchy still applies

None of this changes the order of operations. Travel less where a meeting can be virtual. Choose direct routes and newer aircraft where travel is necessary. Shift to rail on short-haul corridors where it exists. Then offset what genuinely remains, with credits whose provenance you can prove.

Blockchain helps with the last clause of that sentence. It is a useful tool for a specific, real problem, which is a more defensible position than the one the technology is usually sold on.

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